As part of its activities, CY-clic collects, uses and processes information to carry out its awareness mission with organizations. In doing so, we place great importance on the protection of your privacy and personal information.

Although we do not collect personal information within the meaning of the law (except for information gathered through cookies as stated below), this Privacy Policy is intended to inform you of our practices regarding the collection, use, processing, disclosure, retention and destruction of personal information.

By providing us with personal information, you agree that it will be processed in accordance with what is stated in this policy, and you authorize CY-clic, its partners, and its service providers (where applicable) to process your personal information in accordance with the purposes set out below.

Use of cookies

We use cookies to improve your browsing experience and to better understand how you use our website. Cookies are small files that are stored on your computer when you visit our website. They contain information such as display language and certain browsing habits. This data is used for statistical purposes, as well as to enable certain features and facilitate your navigation. The information collected by cookies is confidential at all times. You can disable or block cookies by configuring your browser settings.

Information transmitted by phone, email or website

CY-clic does not solicit personal information from its visitors through its website, but only so-called 'business' information such as your name, business phone number, business email and the nature of your request. However, we are committed to protecting the personal information you may provide to us as follows:

• Collection : only your business data is required to use CY-clic's services (no personal information is solicited). Where applicable, only the information necessary for the purpose of the collection will be retained;
• Use : the personal information you voluntarily provide to CY-clic will only be used to identify (where applicable) your training needs. In accordance with your request, you authorize us to use what is reasonably necessary to best adapt our content;
• Processing : the data you provide to CY-clic will not undergo any processing;
• Disclosure : you authorize CY-clic to share your personal information (where applicable) in connection with the needs you have expressed for your organization, with partners or service providers we have identified for you. There will be no other disclosure;
• Retention : the personal information you provide to CY-clic is retained only for the time corresponding to the purposes for which it was collected;
• Destruction : the personal information you provide to us is retained only for the time corresponding to the purposes for which it was collected, unless a longer retention period is required or authorized by law.

Links to other websites

Our website may from time to time offer hyperlinks to other websites. The information exchanged on these sites is not subject to this Privacy Policy, but to those of the external sites concerned, if any. Where applicable, we invite you to consult them before sharing your personal information.

Conditions of Access, Rectification and Withdrawal

Once your identity is confirmed, you may request to view the personal information we hold about you, in accordance with legal requirements. A written request is required.

You also have the right to request the portability of your data, which means that we will provide you, upon request, with your personal information in a structured, commonly used and machine-readable format, when technically possible.

For any modification of your information or to exercise your right to data portability, please contact us promptly by telephone or email to keep your file up to date.

Conditions of Deletion and De-indexing

To protect your personal information and prevent identity theft, formal deletion or de-indexing requests must be submitted in writing, by postal mail, to the organization's head office, to the attention of the person responsible for the protection of personal information.

Requests submitted by other means (including by email, telephone or verbally) are considered informal and will not be processed until a compliant request has been received.

The processing of a compliant request is conditional on the verification of the identity of the person concerned. The time limits provided by law begin only upon receipt of a compliant and complete request.

Contact information for the Privacy Officer

For any questions about the processing or updating of your personal information, or to share any concerns in this regard, please contact us at the following email address: vieprivee@cy-clic.com.

A response will be sent to you within the time limits provided by law, subject to the receipt of a compliant request when required.

Changes to this policy

We may modify the content of this Privacy Policy at any time.

We therefore invite you to consult it regularly to stay informed about how we handle personal information.

This version was last updated on March 23, 2026.